We want to help! Your Miliu subscription includes help desk support from Diamax staff located close to you at our offices in the United States and Canada.
Real People, Real Help
Give us a call or send us an email if you are having a problem with Miliu, need some help, or noticed a bug . A knowledgeable support specialist will be pleased to speak with you or write to you during normal business hours and we will work together to help get you on the right track as quickly as possible.
Monday - Friday: 8:30AM - 5:30PM ET
Urgent Priority Support Requests
A bug or error that produces an emergency situation in which the Miliu solution is inoperable, produces incorrect results, or fails catastrophically. If you are experiencing an urgent problem with your Miliu solution please send an email with priority level set to 'Urgent' or 'Highest Priority' to email@example.com. Please include your telephone number and your company name in the subject line. Key members of our team will be automatically notified via SMS text message and will call you back within 15 minutes.
Do you need a new feature added to your Miliu solution? Do you require assistance optimizing or loading content before a deadline or during a major meeting? Our support team and implementation partners offer these and many other custom services at a reasonable hourly rates on short-notice.
Our implementation partners are ready to assist you on-site at your office. They offer a comprehensive array of services including training, content loading, content optimization and linking, audio video encoding, search engine optimization, analytics interpretation, social media monitoring, and community engagement. Give us a call to learn more about Miliu Implementation Partners and the solution management services they offer.